Terms and Conditions

Introduction

Welcome to Swapaholics Collectibles. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, you must not use our website.

Company Information

  • Business Name: Swapaholics Collectibles
  • Registered Address: 21 Edgewater Place, Warrington, WA4 1GE
  • Email: contact@swapaholics.co.uk
  • Telephone: 07368492546
  • VAT Registration No: GB 470 2281 14

Ordering and Payments

  • We accept payments via Stripe and PayPal for a secure checkout experience.
  • All orders are subject to acceptance and availability. We reserve the right to cancel orders at our discretion.

Shipping and Delivery

  • We ship orders via DPD couriers, with a dispatch time of the next working day.
  • Shipping Costs: Orders over £100 qualify for free delivery. Orders under £100 are charged based on DPD prices for size and weight.
  • Delivery Times: We strive to deliver orders promptly, but delivery times may vary based on location and other factors.

Returns and Refunds

  • Please refer to our detailed Refund Policy for information on missing orders, unwanted returns, and orders that arrive not as described.

Liability

  • We accept liability for any supplementary costs incurred due to delayed, lost, or misrouted orders, as per our partnered courier policies.
  • We are not liable for any consequential losses or additional costs beyond the replacement or refund of goods.

Intellectual Property

  • All content on this website, including text, images, logos, and designs, is the property of Swapaholics Collectibles and is protected by intellectual property laws.
  • You may not reproduce, distribute, or use any content from this site without express written permission.

Privacy and Data Protection

  • We are committed to protecting your privacy and handling your data with care.
  • By registering on our site, you consent to receive promotional emails from us. We will not share your email address with third parties or spam you with unsolicited messages.
  • For more information, please see our Privacy Policy below.

Governing Law

  • These Terms and Conditions are governed by and construed in accordance with UK law. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to Terms and Conditions

  • We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and it is your responsibility to review them regularly.

Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at contact@swapaholics.co.uk.

 

 

 

Privacy Policy

Introduction

Swapaholics Collectibles is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.

Information We Collect

Personal Information

We may collect personal information that you provide to us directly, including but not limited to:

  • Name
  • Email address
  • Telephone number
  • Postal address

Non-Personal Information

We may also collect non-personal information automatically when you visit our website, such as:

  • Browser type and version
  • IP address
  • Pages you visit on our site
  • Time and date of your visit

How We Use Your Information

We use your information for the following purposes:

  • To process and fulfil your orders
  • To communicate with you about your orders and enquiries
  • To send you promotional emails if you have opted to receive them
  • To improve our website and services
  • To comply with legal obligations

Sharing Your Information

Swapaholics Collectibles will not sell, rent, or lease your personal information to third parties. We may share your information with:

  • Service providers, such as delivery companies, to facilitate transactions
  • Law enforcement or regulatory authorities if required by law

Data Security

We take data security seriously and implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website. You can adjust your browser settings to refuse cookies, but this may affect the functionality of our website.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request the correction of inaccurate personal information
  • Request the deletion of your personal information under certain circumstances
  • Object to the processing of your personal information

To exercise any of these rights, please contact us at contact@swapaholics.co.uk.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and it is your responsibility to review them regularly.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: